أثر العدالة التنظيمية في تحقيق الرضا الوظيفي للعاملين دراسـة ميدانية في شركات التأمين الخاصة في الساحل السوري

Abstract

The research aimed to study the impact of organizational justice in its dimensions (distributive justice, procedural justice, interactional justice) on achieving job satisfaction among employees in private insurance companies on the Syrian coast.

The research adopted a descriptive methodology. The study population consisted of all employees in private insurance companies on the Syrian coast. A total of 142 questionnaires were distributed, and 131 complete and valid questionnaires were retrieved for statistical analysis, resulting in a response rate of 92.25%.

The research findings revealed that the levels of organizational justice and job satisfaction in the studied insurance companies were moderate, with relative importance of 67.6% and 67.8% respectively. The results also indicated a strong direct impact of organizational justice on job satisfaction, with interactional justice being the most influential (65.8%), followed by procedural justice (61.5%), and then distributive justice (52.3%). These findings emphasize the importance of enhancing the dimensions of organizational justice to improve employee job satisfaction in this sector.