أثر تكنولوجيا المعلومات على الهيكل التنظيمي دراسة ميدانية على المصارف الخاصة في محافظة طرطوس

Abstract

This study aimed to identify the impact of information technology on organizational structure in private banks in Tartous Governorate.

The researcher adopted the descriptive-analytical approach to describe the phenomenon as it exists in reality. A questionnaire was used as the main tool for data collection, covering information technology and the dimensions of organizational structure (complexity, centralization, and formalization).

The questionnaire was distributed to a simple random sample of 70 administrative employees working in these banks. Arithmetic means, standard deviations, and multiple regression analysis were applied using the statistical software (SPSS25).

The results indicated a significant correlation between information technology and organizational structure in the private banks under study, with Pearson’s correlation coefficient (R) reaching 0.872.

 This demonstrates a strong positive impact of information technology on organizational structure. The coefficient of determination (R²) was 0.760, meaning that information technology explains 76% of the variance in organizational structure. The study recommended enhancing investment in information systems within private banks, redesigning organizational procedures, and developing clear policies for centralization and decentralization.