دور إدارة الكفاءات البشرية في تحسين فعالية الأداء التنظيمي في مؤسسات التعليم العالي _ دراسة ميدانية في جامعة اللاذقية _

Abstract

This research aimed to study the role of human  competencies  management (knowledge, skills, behaviors) in improving the effectiveness of organizational performance at Lattakia University. The descriptive research approach was adopted, and To achieve the objectives of the study, a questionnaire was distributed to Administrative leaders. The size of the studied sample reached (100) items, of which (86) questionnaires were valid for analysis. These questionnaires included the administrative leaders at the university and were analyzed using the SPSS statistical program.

Among the most prominent findings reached was the existence of a positive and statistically significant relationship between competencies management and performance effectiveness, where the correlation coefficient and the coefficient of determination reached (R = 0.787) and (R² = 0.619), respectively. This indicates that competencies explain 61.9% of the variations in performance, with a stronger significant impact from skills and behaviors compared to knowledge.

The responses of the sample members showed a relatively positive evaluation of the levels of human competencies, as the arithmetic means for the dimensions of knowledge (3.876), skills (3.834), and behaviors (3.856), along with the overall mean (3.856), exceeded the neutral mean (3) with high statistical significance. The mean for organizational performance effectiveness reached (3.920), reflecting a positive evaluation, particularly in the clarity of objectives (4.127) and the implementation of plans. The most important recommendations of the research include working to provide a suitable administrative climate to leverage available knowledge, developing organizational and planning skills, fostering positive behaviors among human resources, and strengthening competencies management (knowledge, skills, behaviors) at the university in a way that contributes to improving performance effectiveness.