تقييم مستوى الثقة التنظيمية في المدارس الثانوية في مدينة اللاذقية من وجهة نظر المدرّسين "دراسـة ميدانيـة"

Abstract

The research aimed to assess the level of organizational trust, across its dimensions (Trust in Top Management and Administrative Policies, Trust in the School Principal, Trust in Colleagues, and Trust in Parents), in secondary schools in Lattakia City from the teachers’ perspective.

The study adopted the descriptive methodology. The research population included all secondary school teachers in Lattakia City, totaling 1,684 male and female teachers. The research sample comprised 313 teachers, to whom the questionnaire (the research tool) was distributed. A total of 288 complete questionnaires were retrieved and deemed valid for statistical analysis, with a response rate of 92.01%.

Results showed that the overall level of organizational trust among teachers in Lattakia secondary schools was high, primarily supported by the stable and high trust in colleagues (competence and mutual support) and the school principal (integrity and decision-making ability). Conversely, trust in top management and administrative policies was rated at a medium level, due to strong reservations regarding fairness and equality of opportunity, and the lack of appropriate financial recognition and rewards. Similarly, trust in parents was categorized as medium, with weaknesses centered on the non-acceptance of candid feedback and parents' low trust in teachers’ competence. This confirms that overall organizational trust is strong in internal aspects but requires radical attention to address reservations related to administrative justice and community partnership.