دور المنظمات الذكية في تحسين كفاءة الأداء التنظيمي في مؤسسات التعليم العالي _ دراسة ميدانية في جامعة اللاذقية _

Abstract

This research aimed to examine the role of smart organization dimensions (shared destiny, knowledge development, alignment and compatibility) in enhancing organizational performance efficiency at the University of Latakia and to assess the extent of their application within the university. The study relied on a descriptive-analytical approach, distributing a questionnaire to employees with a sample size of (370), of which (337) were valid for analysis. Data was processed using the SPSS statistical program.

The results revealed a high level of shared destiny, particularly in interpersonal relationships, forming a cornerstone for teamwork enhancement. Conversely, the study identified weaknesses in knowledge development, including inadequate continuous training programs and inflexible organizational structures. Additionally, a decline in alignment and compatibility was observed, attributed to poor coordination in preventing task duplication. The findings also indicated a below-average level of organizational performance efficiency at the university. Finally, the results confirmed a statistically significant positive correlation between smart organization dimensions and organizational performance efficiency at the University of Latakia. Key recommendations include strengthening teamwork, implementing continuous training programs, improving human resource coordination to eliminate task redundancy, and boosting organizational performance efficiency by motivating employees and leveraging individual skills. Additionally, the study emphasizes reinforcing the application of shared destiny, knowledge development, and alignment and compatibility to foster smart organizations.