دراسة العلاقة بين المعاملات المؤتمتة ومؤشر التنمية في سورية دراسة لبعض الوزارات الحكومية التي تستخدم الخدمات الالكترونية في

Abstract

The aim of the research is to evaluate the role of automated transactions in improving or raising the development index. The current study has shown the importance of electronic services through electronic transactions and studying the relationship between electronic government services as independent variables expressed by the number of automated transactions in each of the following (Ministry of Higher Education and Scientific Research, Ministry of Interior, Ministry of Finance, Ministry of Health and public banks), The dependent variables are local development indicators (health index, education index, income index). The canonical correlation method was used to find the relationship between automated transactions and the development index, relying on official data from Syrian government institutions that use automation in their transactions. The SPSS23 statistical program was used to analyze this data. One of the most important findings of this study is that automation models in some ministries are having the opposite effect. This is considered a negative indicator, indicating the weakness of these services due to the relatively low-level infrastructure.