تقييم واقع تطبيق إدارة الجودة الشاملة الخضراء في المستشفيات دراسة ميدانية على المشافي الخاصة في مدينة طرطوس

Abstract

This study aimed to identify the reality of applying the dimensions of green TQM in private hospitals in the city of Tartus, the researcher followed the descriptive and analytical approach to describe the phenomenon as it is on the ground, and the questionnaire was used as a tool for the study and to collect data related to the dimensions of green TQM, which are (green leadership - green operations management - green training - green innovation - environmental performance measurement) and distributed to a simple random sample of 150 workers in these hospitals from doctors, nurses and administrative workers, arithmetic averages, standard deviations and T-Test were used to determine the presence of green TQM dimensions in these hospitals.

The results of the study indicated that the dimensions of green TQM are present in a moderate degree, where each of the dimensions (green leadership - green operations management - green innovation) is positively present, while the dimension (green training - environmental performance measurement) is not present in these hospitals, and the study recommended the need to develop intensive training plans for hospital workers on sustainable environmental practices, and to include periodic workshops on medical waste management, energy rationalization, and reducing the carbon footprint, providing modern technologies for separating and recycling medical waste, and applying an electronic monitoring system to ensure safe disposal of waste according to standards